Privacy Policy

At Ifoulki Argan Oil, we are committed to protecting your privacy and the personal information you share with us. This Privacy Policy outlines what data we collect, how we use it, and what your rights are under the General Data Protection Regulation (GDPR).

1. Who we are

Ifoulki Argan Oil is the data controller responsible for your personal data.
 Our contact details are:

Ifoulki Argan Oil
Ichthushof 38, 3072 DG Rotterdam
E-mail: info@ifoulkiarganoil.com
Chamber of Commerce: 76197603
VAT: NL003056902B65

2. What data do we collect?

We collect personal data when you use our website, place an order, or contact us. This may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details
  • Age (for participation in giveaways or promotions)
  • Website usage data (via cookies and analytics tools)

3. What do we use your data for?

Your personal data may be used for the following purposes:

  • Processing and delivering your order
  • Customer service and communication regarding your order
  • Sending newsletters and promotional emails (only with your consent)
  • Improving our website and user experience
  • Fulfilling our legal obligations (e.g. accounting and tax)

4. Marketing and newsletters

If you subscribe to our newsletter or give us permission, we may send you updates about our products, promotions, and offers.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any email
  • Sending an email to [your email address] with your request

5. Data retention periods

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal obligations.

Order and invoice data will be kept for a period of seven (7) years, as required by the Dutch Tax Authority for tax and administrative purposes.

Newsletter subscription data will be retained until you choose to unsubscribe. Once you opt out, your email address will be removed from our mailing list.

Customer service communication, such as emails and contact forms, will be stored for up to two (2) years unless we are legally required to retain it for longer—for example, in case of disputes or unresolved complaints.

Analytics and tracking data collected via cookies (such as through Google Analytics) will be stored for a maximum of twenty-six (26) months. After this period, the data is automatically deleted in accordance with the platform’s data retention policies.

If you request the deletion of your personal data and we are not legally obliged to retain it, we will process your request accordingly and securely remove your data.

6. Your rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of access – to know what data we hold about you
  • Right to rectification – to correct inaccurate or outdated information
  • Right to erasure – to request deletion of your data
  • Right to object – to object to the use of your data (e.g. for marketing purposes)
  • Right to restrict processing – to temporarily limit how we use your data
  • Right to data portability – to receive a digital copy of the data you have provided to us

If you wish to exercise your right to data portability, we will provide you with a digital copy of your data. We do not offer direct transfers to other organizations, as this is not technically applicable or relevant to our services.

To exercise any of your rights, please contact us via [your email address].

7. Sharing your data with third parties

We only share your data with trusted third parties when this is necessary for the performance of our services. These may include:

  • Payment processing providers (e.g. Mollie, PayPal)
  • Delivery partners (e.g. PostNL, DHL)
  • Email marketing platforms (e.g. Mailchimp)
  • Analytics tools (e.g. Google Analytics)

We ensure that all such parties comply with the GDPR and have appropriate data protection agreements in place.

8. Cookies

Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies at any time through your browser settings.

For more details, please refer to our separate Cookie Policy.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. Any updates will be published on our website, and we encourage you to review this policy regularly.